Ike.ninja

Tech-support is at the heart of any technology company. As a business grows, so does the number of support requests, and the level of customer service/support can make or break a company. The way customers connect and interact with tech-support has been changing over the past decade. Today, customers have become more demanding expecting answers now, not tomorrow or the next day. Long hold times, canned ticket system responses, and email chains are becoming a …

WordPress, the world’s most popular CMS (Content Management System), turns 17 years old this year, and what a year it has been! WordPress 5.5 “Eckstine” is the second major release this year and includes over 307 bug fixes, 157 enhancements, and feature requests, and 31 blessed tasks.  From auto-updates to new improvements and block updates, WordPress 5.5 is feature-packed! Let’s jump in and take a look at some of the most significant updates:  Automatic Theme and Plugin updates: Maintaining a WordPress site …

Are you as ready as we are for these challenging times to be over and for COVID-19 to be a thing of the past? Despite much of the situation we face together being out of our control, we are trying our best to support you and your business as the world continues to grapple with the effects of the global pandemic. In the past few months, we’ve expanded our Technical Support to an office in Barcelona to help provide …

The domain name system (DNS) is fiendishly complicated, and managing the nameservers that power it can be perplexing. Server administrators know how frustrating it is to change DNS configurations and patiently wait for them to propagate, only to find out something went wrong and the site is still unreachable. You’ll be happy to hear that cPanel & WHM makes it super easy to manage domains and even a private nameserver.  In this article, we’re going …

Solving a hostname security warning: The first time a user tries to log in to WHM on a newly-installed server, they see a security warning. It can be scary, especially for users on a trial license running cPanel & WHM for the first time. This happens because most modern browsers display a warning whenever a user tries to visit a site or domain with an invalid or self-signed certificate. cPanel & WHM attempts to secure …

Headless WordPress is a new and increasingly popular way to build web apps that combine WordPress’s peerless content management with the power and flexibility of JavaScript front-end interfaces. Many developers, including WordPress creator Matt Mullenweg, see headless as the future of web app development.  We’re going to take a closer look at what headless WordPress is, how to use a headless content management system, and why you’d want to. But first, let’s talk about how …

The “Error establishing a database connection” message strikes fear in a WordPress users heart, prompting many a panicked support request. You try to load a page, but all you see is a white box with a mysterious error message. WordPress is down and the “helpful” suggestions beneath the error are more confusing than useful. How can you fix a database error when you can’t even open the admin dashboard to see what’s wrong? Fortunately, “Error …

How Open Source Software is changing the world: In the past decade, Open Source Software has become a legitimized business model and has taken the world by storm. What started back in the 1980s as a free software initiative has grown into massive volunteer communities and industry-leading software platforms. A recent CB Insights report estimates that the Open Source service industry will reach nearly $33 billion by 2022. The History of Open Source Software: Open Source Software has its roots …

Although Apache and NGINX are both web servers, they approach the task of serving web pages differently. Each has advantages and trade-offs, which prompts the question: can I use NGINX with cPanel?  The short answer is yes, you can use NGINX with cPanel; however, its integration is a little tricky. Let’s explore the ways cPanel users can take advantage of NGINX’s strengths, and look at how we are working to make NGINX a viable alternative …

We have released cPanel & WHM® Version 88 and it’s packed with some exciting long-awaited updates. These include MySQL® 8 support, upgrading to Roundcube 1.4 webmail with responsive mobile themes and Calendar and Contacts Support (CCS) and the inclusion of free ImunifyAV protection for your server. We’re going to take a deeper dive into some of the other useful updates included in Version 88 in this article.  Here’s a list of other improvements in Version …

Your privacy is important, and securing your data is part of our mission here at cPanel. Because of this, we regularly review our privacy policy and privacy practices to refine them and to make sure that they accurately reflect how we collect, process, use, and store information. Based on our most recent review, we’ve made changes to our privacy policy. To help you understand these changes, you can follow this link to see a redline of our new privacy …

Everyone gets excited when their favorite software gets an update! The Drupal Community is currently abuzz about the release of Drupal 9. Wondering what the big deal is? Let’s talk about Drupal and the new improvements. The Drupal project was started 20 years ago by Dries Buytaert in his college dorm room as one of the world’s first Open-Source Content Management Systems. Online years before WordPress or Joomla, …

Website security is one of the most important aspects of running an online presence. A hacked website can lead to countless hours of debugging and repair, loss of income, to loss of credibility and lawsuits. With over 30,000 new small business website hacks a day and numerous corporation breaches, not a day goes by without a compromised site showing up in the news. Over the past decade, hackers have targeted the top three open-source Content Management Systems: 

Whether you want to sell your idea to your leadership or want a more solidified project proposal backed by proof, we are going to equip you with the tools you need to improve your success. We’ll walk you through step by step what to do before you plan your proposal. You want to find the best way to devise a plan that will support your idea with hard data and approvals will be a breeze. …

If you have an email address with your own domain name, you need to be able to access those emails on the go. According to Statista.com, there are approximately more than 100 million iPhone users in the United States. In the past, if you had an email account set up with a personalized domain name, you would be required to either log into Webmail to check your email or connect your email to a 3rd …