Are you as ready as we are for these challenging times to be over and for COVID-19 to be a thing of the past? Despite much of the situation we face together being out of our control, we are trying our best to support you and your business as the world continues to grapple with the effects of the global pandemic. In the past few months, we’ve expanded our Technical Support to an office in Barcelona to help provide …
First, we want to assure you that we are here to support you and your business during this time of uncertainty. We are implementing our tested plans to keep operations up and running, and our goal remains to continue with uninterrupted operations and service to our Partners and customers. Adjusting to the current COVID-19 situation has been a task that everyone across the world has had to deal with. cPanel has been no different, and we …
Hi. I’m Tabby. I joined the Community Team at cPanel in March 2019 as a Community Manager. I couldn’t be more excited about it if I tried, and I’ll tell you why; my entire career has led to this role. I’ve done so many weird and disparate things that from the outside, I’m sure when I tell folks that I was an award-winning music educator before I was a Community Manager, it makes no sense …
According to Statista, over 3 billion people across the world are expected to have some form of social media account by 2021. That’s 1/3 of the population of the entire planet. While social media use in the business world has been around for the better part of a decade, it has recently become an integral part of growing communities and building brand recognition. Companies use social media as customer outreach, to announce a new …
There are a lot of things we are looking forward to at this year’s conference. Engaging talks, fantastic networking sessions, super cool swag, and of course, some of the best evening events in the industry. We are bringing it back to our hometown of Houston, TX and we cannot wait to give you the grand tour! We have so much in store for our attendees that we’ve put together this checklist. By the time you all …
Earlier this year one of our technical analysts, Peter Elsner, wrote a tutorial on how to get the most from cPanel’s technical support. It hits on everything you should provide to our support team, but it is a great resource for any support request you submit to any team. A support team wants to solve your problem as much as you want to get it resolved, and clear information up front helps to …
This is a guest blog post provided by the CloudLinux Team! CloudLinux is an alumni sponsor of the annual cPanel Conference. —————- We all know that layered security is best practice in server protection. Imunify360, the all-encompassing security product from CloudLinux, recently made significant feature upgrades to its multi-layered security. It has improved the way it stops malware and protects your Linux servers from nearly all kinds of attacks.
This is a guest post from Tim Hollis, VP of Operations at JetApps! JetApps has returned this year to exhibit at the cPanel Conference, October 1st – 3rd in Houston, Texas. If you haven’t already, take a look at the agenda, book your room (discounted rates apply until September 9th!), and get registered! As a software company, nothing makes us happier here at JetApps than hearing stories of how JetBackup has …
Earlier today we issued a Press Release about some very exciting news around cPanel & WHM. Below we answer some of the most common questions so far. Q: What was announced? A: On August 20th, 2018, cPanel signed an agreement to be acquired by a group led by Oakley Capital (Oakley). While Nick sold his interest in cPanel, he will continue to be an owner of the company that owns cPanel. …
This is a guest blog post provided by Kevin McGrail. Kevin is a respected member of the hosting industry, a huge supporter of the Open Source community, and an alumni speaker at the annual cPanel Conference. There are a lot of reasons to choose cPanel & WHM as your web hosting control panel. It’s got tons of features, great support and it lets everyone from Mom n’ Pop to Enterprise customers easily manage their hosting. …
Greetings and Salutations! Hello everyone! My name is Phil, and I am the newest member of the Community team at cPanel! I’m very excited to join the Community Team and work with everyone who touches cPanel & WHM! I have worked in the web hosting industry for about 7 years. My roles have included frontline support, system administrator, and communications. I’ve been very lucky in taking two things that I love (arguing and the internet) …
The Annual cPanel Conference is a staple in the webhosting community. Last year’s conference was such a blast! We met so many new people and got to catch up with all our old friends. The details of this year’s cPanel Conference (October 1-3, in Houston, Texas) are falling into place, and we’re looking forward to having you join us! Who will be there? Companies and disciplines from every corner of the hosting industry will be represented.
It’s been just about two months since our last update. Our GDPR compliance efforts are moving quickly. We are in the final stages of preparing a privacy policy that meets the requirements of the U.S. / EU / Swiss Privacy Shield process. If are a customer, and you need an advance copy of our privacy policy to facilitate your GDPR efforts, please email gdprquestions [at] cpanel.net. Data processing agreements We will soon be updating our …
Greetings! Hello everyone! My name is Megan and I’m the newest Community Manager to join the team at cPanel. I’m really excited to join the team and ready to hit the ground running. I have a background in community outreach and digital marketing. Over the last year and a half, I became involved in the startup and tech community by participating in hackathons, organizing events, and learning to code. I am also one of the curators for Houston Startup Digest. My hobbies …
There are multiple factors that contribute to your hosting company’s success. One undeniable factor that separates good hosting providers from great hosting providers is the level of technical support they provide their customers. Providing customers with easy, fast solutions when they need it is the best way to increase loyalty, retention, as well as promote evangelism for your business. We want to make sure your technical support staff is at …
Last week was the annual CloudFest conference (previously WHD.global) in Rust, Germany. cPanel, Inc. was a Diamond Sponsor, and we showed up in force! Twenty-seven eager cPanel employees from four departments came along. We all got to meet with existing and potential customers and to pass out some pretty handy gloves. Celebrate the Cloud! Most of us in the technology industry have a love/hate relationship with …
As the internet evolves — so do the policies that govern the way we store and share information. One of the latest policies to come into effect is the General Data Protection Regulation. This policy, also known as GDPR, comes out of the European Union and its goal is to protect certain types of personal information. We began preparing just over a year ago for this regulation, which comes …
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