Many hosting providers have a large customer base with varying needs for their online projects. Available for systems running EasyApache 4, the MultiPHP Manager interface allows you to easily manage the PHP and PHP-FPM configurations of your cPanel accounts and domains. Hosting providers can switch between a number of different PHP versions with the click of a button, or allow more advanced users to upgrade to a newer version of PHP more quickly than others. There are …
If you’re not familiar with the Create Support Ticket interface, this tool lives inside WHM and allows a root user to create a support ticket with the cPanel Support staff. How is this more beneficial than logging in to Manage2 or using a form to submit a ticket? The Create Support Ticket tool streamlines and automates much of the process, including ensuring our support team will be able to access your server, decreasing the time it …
We’d like to introduce you to one of our newest features in cPanel & WHM version 78. The evolution of cPanel’s Email Authentication Interface to the Email Deliverability interface began with a desire to help users keep their legitimate emails out of Spam folders and turned into what we are showcasing here. These are some of the many improvements we’ve been making in an ongoing effort to help you increase your mail server’s efficiency. What is it? Previous to v78, …
As of last week’s update, EasyApache 4 includes a light version of mod_lsapi, a module built and distributed by our friends at CloudLinux. This release is a scaled-back version of the module already distributed by CloudLinux. Anyone already using CloudLinux should use the one distributed by CloudLinux, but for everyone else let’s talk about it! What is mod_lsapi? mod_lsapi is an Apache module based on the LiteSpeed Technologies API that provides significant improvements in speed and …
As you may or may not be aware, on January 19th, 2019, a security announcement was published confirming the compromise of the PHP Extension and Application Repository (PEAR) installation script. The PEAR project had the following statement to announce: “A security breach has been found on the http://pear.php.net webserver, with a tainted go-pear.phar discovered. The PEAR website itself has been disabled until a known clean site can be rebuilt. A more detailed announcement will be on the …
WordPress is the most commonly used CMS (Content Management Software) on the internet, with a market share of 59.5% of websites built on the internet. There are numerous ways to get a WordPress blog up and running for the public to see. One of the more popular ways to publish a blog is WordPress’ official site- WordPress.com. This site offers the opportunities for its users to build and maintain a free WordPress blog. There are downsides to a …
Inside the Security Center section of WHM lies a feature that some cPanel & WHM users may not be familiar with. Security Advisor is a feature that when selected, displays possible security concerns that hosting providers will want to address, as well as a solution to that warning message. The settings that are flagged may be problematic in some configurations but are not something that would be addressed through a cPanel & WHM version …
Several versions ago, we made some monumental changes to the way that the ACLs (access control lists) and APIs behave and the level of access they grant. These improvements allow webhosts to provide more access to resellers while maintaining security for root users and server owners. We want to take this opportunity to highlight the numerous changes that these updates bring. New Reseller Privileges Granted If you are a webhosting provider, you likely sell hosting …
In cPanel & WHM version 76, we implemented a new version of Apache Tomcat® for users that run EasyApache 4. This iteration represents a complete overhaul of our implementation and provides substantial differences from the EasyApache 3 version. The EasyApache 4 implementation of Tomcat configures a private instance for each user. This utilization increases security and allows the user to manage their Tomcat services, but increases memory use on the server. A Glimpse into the Process
One of the useful features that we offer with cPanel & WHM is the ability to run your own DNS server . The nameserver features we have provided in the past have included PowerDNS, MyDNS, BIND, and NSD. With the release of cPanel & WHM Version 78, we are deprecating NSD and MyDNS. New installations of cPanel & WHM version 78 will not allow you to select the NSD or MyDNS nameservers. Our long-term …
It’s very common these days for hosting providers to offer cloud-based hosting solutions to their customers. In configuring these servers ourselves, and in interactions with our customers’ servers, an issue has come to our attention where the dhclient script does not preserve locally-configured hostnames. This means that hostnames configured on the command line might not remain through a reboot. We wante to provide a workaround solution for this while continuing to investigate a more permanent, long-term solution. What …
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cPanel’s support teams thrive on customer feedback. We work hard to ensure that we are meeting our customer’s expectations and providing them with the best experience. That begins with us trying to understand our customer’s reactions to the support that we provide. The best means of doing that is via our feedback system. We’ve decided to make a few changes to how customers leave feedback for our Technical Support and Customer Service teams. cPanel …
If you’ve ever logged in to WHM as a root-level user, you’ve assuredly seen a box with a notification of a new or improved feature. This dialogue box is known as the “Feature Showcase,” and has allowed us at cPanel to present information about changes to cPanel & WHM. Since its creation, the Feature Showcase was only available for use by cPanel. However, we’ve made some changes to the functionality of the Feature Showcase …
Let’s say you need to find hosting for multiple web applications with cPanel backend access so clients cannot access each other’s backends. What can you do to create a secure hosting environment without paying for several different hosting accounts? Why not host it yourself?! Disclaimer: If you have one or two lightweight websites, this probably isn’t the most cost effective route to go, however, if you are currently paying to host several websites and have …
The end of the cPanel Conference always triggers a mixture of feelings for me. The completion of the project means a lot of pride, and there’s a huge amount of relief, but it’s also bitter-sweet to know it’ll be a whole year before we get together again. To everyone that attended, sponsored, or exhibited at the 2018 cPanel Conference, thank you! We do this for you, and you continue to make it worth it. A …
Today is the first day of the 2018 cPanel Conference. We’re in the middle of setting everything up right now, getting ready to open up conference check-in and registration, and anticipating tonight’s networking party at Chapman and Kirby. We’ve spent the last 12 months planning this year’s conference, and we are ready to rock! Return of the Lab! This year the cPanel Lab is returning. In case you are unfamiliar, the cPanel Lab is a collection of …
There are a lot of things we are looking forward to at this year’s conference. Engaging talks, fantastic networking sessions, super cool swag, and of course, some of the best evening events in the industry. We are bringing it back to our hometown of Houston, TX and we cannot wait to give you the grand tour! We have so much in store for our attendees that we’ve put together this checklist. By the time you all …
Earlier this year one of our technical analysts, Peter Elsner, wrote a tutorial on how to get the most from cPanel’s technical support. It hits on everything you should provide to our support team, but it is a great resource for any support request you submit to any team. A support team wants to solve your problem as much as you want to get it resolved, and clear information up front helps to …
This is a guest blog post provided by the Halon Team! Halon is a first-time exhibitor of the annual cPanel Conference. —————- Are your customers spending time in spam-folders? Try Halon instead Halon is happy to announce that we will sponsor the cPanel conference for the first time. We have been here before but only as visitors. From what we have understood, a significant part of our target group is here which makes our presence …
cPanel Conference time is closing in steadily, with only 18 days left until the big event. Here on the cPanel University team, we’re continuing our tradition of offering a special certification. This certification is only available to those lucky folks that will be attending the conference in-person, who successfully complete a comprehensive exam. This exam covers the latest and greatest features and changes made over the past year’s worth of cPanel & WHM releases. Last …
In cPanel & WHM version 76, which we expect to be in EDGE this week, we renamed “Proxy Subdomains” to “Service Subdomains” due to improvements we are making under the hood. Let’s talk about where they came from, and why we’re changing their name! What are Proxy Subdomains? Proxy subdomains allow users to connect indirectly to the cPanel & WHM login pages. Rather than opening example.com:2083, they can open cpanel.example.com. Proxy subdomains have two primary uses for hosting providers …
The WHMCS team is incredibly excited to be sponsoring and taking part in cPanel Conference for another year. Thanks to our special relationship with cPanel, the cPanel conference provides a unique opportunity to connect with important partners and vendors that are part of the cPanel ecosystem and has proven itself to be a great event for bringing together people from all over the industry. The conference is taking place in our …
This year cPanel has chosen its home base of Houston, Texas as the location for its annual conference. What makes the city so great? Let me tell you the ways! The Music! In his seminal 1998 Hip-Hop classic “Tops Drop,” rapper Fat Pat extolled on the virtues of living in the south Texas city of Houston- including its particular blend of “3rd Coast” hip-hop, the “Slab Culture” and the other general braggadocios claims made about …
Dear [Name of the world’s best boss], cPanel is having their annual conference from October 1st through October 3rd, and I think it would be very beneficial to the company for me to attend. As you know, cPanel has significantly increased the speed with which they develop new features and release new versions. They’ve released four new major versions each of the last three years. Increasing my knowledge of the cPanel & WHM software is …
This is a guest blog post provided by the CloudLinux Team! CloudLinux is an alumni sponsor of the annual cPanel Conference. —————- We all know that layered security is best practice in server protection. Imunify360, the all-encompassing security product from CloudLinux, recently made significant feature upgrades to its multi-layered security. It has improved the way it stops malware and protects your Linux servers from nearly all kinds of attacks.
As most of you are aware, EasyApache3 (EA3) is going to End of Life status as of December 2018. Moving to EOL status means that if you are still running EA3 by the time v78 is released, you will not be able to upgrade to the newest version of cPanel & WHM. The life cycle of EA3 over the next few cPanel releases will play out as follows: Advisements in version 72: warnings have been added to …
This is a guest post from Tim Hollis, VP of Operations at JetApps! JetApps has returned this year to exhibit at the cPanel Conference, October 1st – 3rd in Houston, Texas. If you haven’t already, take a look at the agenda, book your room (discounted rates apply until September 9th!), and get registered! As a software company, nothing makes us happier here at JetApps than hearing stories of how JetBackup has …
Earlier today we issued a Press Release about some very exciting news around cPanel & WHM. Below we answer some of the most common questions so far. Q: What was announced? A: On August 20th, 2018, cPanel signed an agreement to be acquired by a group led by Oakley Capital (Oakley). While Nick sold his interest in cPanel, he will continue to be an owner of the company that owns cPanel. …
Hello again from the world of Customer Service! Over the past several months, we have seen many customers inquire into the cPanel App, its features, and how to set it up. I would like to cover these things and more right here! What is the cPanel App? The cPanel App is an app for Android and iOS devices that allows you to manage your cPanel & WHM accounts. This app is available to provide quick …
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